Sangam: A Confluence of Knowledge Streams

An assessment of the implementation of Total Quality Leadership at Marine Corps Logistics Base, Albany, Georgia

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dc.contributor Suchan, James E.
dc.contributor Wargo, Linda E.
dc.contributor Naval Postgraduate School (U.S.)
dc.contributor Department of Administrative Sciences
dc.creator Cohen, Gregory Kelly
dc.date December 1992
dc.date 2012-11-29T16:13:29Z
dc.date 2012-11-29T16:13:29Z
dc.date 1992-12
dc.date.accessioned 2022-05-19T07:46:42Z
dc.date.available 2022-05-19T07:46:42Z
dc.identifier http://hdl.handle.net/10945/23546
dc.identifier.uri http://localhost:8080/xmlui/handle/CUHPOERS/100197
dc.description The implementation of Total Quality Leadership (TQL) is a continuous process; consequently, the Marine Corps Logistics Base in Albany, Georgia identified a need to assess their TQL implementation. This study describes Marine Corps logistics Base, Albany's TQL models and tools, identified quality assessment guides, and selects the Department of the Navy's TQL climate Survey as the guide that best meets the needs of the organization. The study also discusses the methodology of administering the survey and an analysis of the survey results. The analysis revealed that the TQL philosophy is prevalent throughout MCLB, but actual implementation has not reached the lower levels of the organization. The study also identified a blockage of the implementation at the first line supervisor level; it also revealed that the implementation has not yet reached the line worker level.
dc.description http://archive.org/details/assessmentofimpl00cohe
dc.description Captain, United States Marine Corps
dc.description Approved for public release; distribution is unlimited.
dc.format 187 p.
dc.format application/pdf
dc.language en_US
dc.publisher Monterey, California. Naval Postgraduate School
dc.rights This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
dc.subject TQL
dc.subject TQM
dc.subject TQL implementation
dc.subject TQL assessment
dc.subject TQL assessment guides
dc.subject TQL effectiveness
dc.title An assessment of the implementation of Total Quality Leadership at Marine Corps Logistics Base, Albany, Georgia
dc.type Thesis


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