Description:
Unlike the managerially oriented reforms that have brought auditing
and accounting into such prominence in the UK National Health Service (NHS),
and which seem alien to the culture of the caring professions, consumerist
reforms may seem to complement moves towards the acceptance of wide
definitions of health, and towards increasing patient autonomy. The
empowerment favoured by those who support patient autonomy sounds like the
sort of empowerment that is sometimes associated with the patient's charter.
For this reason moral criticism of recent NHS reforms may stop short of
calling consumerism into question. This, however, would be a mistake:
consumerism can be objectionable both within and beyond the health care
market.