Sangam: A Confluence of Knowledge Streams

Communication issues in requirements elicitation: A content analysis of stakeholder experiences

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dc.creator Coughlan, JA
dc.creator Lycett, M
dc.creator Macredie, RD
dc.date 2006-11-20T16:18:02Z
dc.date 2006-11-20T16:18:02Z
dc.date 2003
dc.date.accessioned 2022-05-25T13:07:19Z
dc.date.available 2022-05-25T13:07:19Z
dc.identifier Information and Software Technology, 45(8): 525-537, Jun 2003
dc.identifier http://bura.brunel.ac.uk/handle/2438/396
dc.identifier http://www.ingentaconnect.com/content/els/09505849
dc.identifier http://dx.doi.org/10.1016/S0950-5849(03)00032-6
dc.identifier.uri http://localhost:8080/xmlui/handle/CUHPOERS/163725
dc.description The gathering of stakeholder requirements comprises an early, but continuous and highly critical stage in system development. This phase in development is subject to a large degree of error, influenced by key factors rooted in communication problems. This pilot study builds upon an existing theory-based categorisation of these problems through presentation of a four-dimensional framework on communication. Its structure is validated through a content analysis of interview data, from which themes emerge, that can be assigned to the dimensional categories, highlighting any problematic areas. The paper concludes with a discussion on the utilisation of the framework for requirements elicitation exercises.
dc.format 396625 bytes
dc.format application/pdf
dc.language en
dc.publisher Elsevier Science
dc.subject Communication
dc.subject Requirements elicitation
dc.subject Content analysis
dc.title Communication issues in requirements elicitation: A content analysis of stakeholder experiences
dc.type Research Paper
dc.coverage 28


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