Sangam: A Confluence of Knowledge Streams

Modelling trust evolution within small business lending relationships

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dc.creator Tang, Ying
dc.creator Moro, Andrea
dc.creator Sozzo, Sandro
dc.creator Li, Zhiyong
dc.date 2018-09-11T10:18:53Z
dc.date 2018-09-11T10:18:53Z
dc.date 2018-09-01
dc.date.accessioned 2022-05-25T16:38:24Z
dc.date.available 2022-05-25T16:38:24Z
dc.identifier Ying Tang, Andrea Moro, Sandro Sozzo and Zhiyong Li. Modelling trust evolution within small business lending relationships. Financial Innovation, 2018, Vol. 4, Iss.19.
dc.identifier 2199-4730
dc.identifier https://doi.org/10.1186/s40854-018-0105-1
dc.identifier http://dspace.lib.cranfield.ac.uk/handle/1826/13473
dc.identifier.uri http://localhost:8080/xmlui/handle/CUHPOERS/182330
dc.description Trust is a key dimension in the principal-agent relationship and it has been studied extensively. However, the dynamics, evolution, and intrinsic motivation and mechanisms have received less attention. This paper investigates the intrinsic motivation of trust and it proposes a theoretical model of trust evolution that is based on the notion of ‘trust response’ and ‘trust spiral’. We then specifically focus on trust within the lending relationship between banks and small businesses, and we run numerical simulations to further illustrate the evolution of involved mutual trust over time. Our model provides implications for future research in both trust evolution and small business lending relationships.
dc.language en
dc.publisher Springer
dc.rights Attribution 4.0 International
dc.rights http://creativecommons.org/licenses/by/4.0/
dc.subject Trust
dc.subject Spiral
dc.subject Small business lending
dc.subject Reciprocity
dc.subject Altruism
dc.title Modelling trust evolution within small business lending relationships
dc.type Article


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