Delivering Services in Multicultural Societies

Marc, Alexandre

dc.creator	Marc, Alexandre
dc.date	2012-03-19T09:32:44Z
dc.date	2012-03-19T09:32:44Z
dc.date	2010
dc.date.accessioned	2023-02-17T20:35:52Z
dc.date.available	2023-02-17T20:35:52Z
dc.identifier	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333037_20100115002419
dc.identifier	978-0-8213-8049-9
dc.identifier	http://hdl.handle.net/10986/2403
dc.identifier.uri	http://localhost:8080/xmlui/handle/CUHPOERS/242785
dc.description	The last two decades have witnessed a growing recognition of the importance of taking cultural and ethnic diversity into consideration when designing and implementing development programs. As societies around the world have become more culturally diverse, and the role culture plays in the formation of identity has become better understood, governments are beginning to pay greater attention to the management of cultural diversity and are becoming more sensitive to issues of cultural exclusion. This book explores how taking cultural diversity into account can affect the delivery of services both positively and negatively, and how local governments can respond to the challenge of programming for and around diversity. The following chapter presents the current debate on the role of governments, at all levels, in managing cultural diversity. Chapter three takes a more in-depth look at specific areas in which the demand for recognition of cultural practices in the delivery of services is strongest. Chapter four examines policies pertaining to basic service delivery that can address and support cultural diversity. Finally, chapter five summarizes the lessons learned from the design of culturally sensitive policies for delivering services to a diverse population.
dc.language	English
dc.publisher	World Bank
dc.relation	New Frontiers of Social Policy
dc.rights	CC BY 3.0 IGO
dc.rights	http://creativecommons.org/licenses/by/3.0/igo
dc.rights	World Bank
dc.subject	ACCOMMODATION
dc.subject	ACCOMMODATIONS
dc.subject	ANCESTRAL
dc.subject	ANTHROPOLOGISTS
dc.subject	ARMOR
dc.subject	ART
dc.subject	ARTISANS
dc.subject	ARTS
dc.subject	AUTONOMY
dc.subject	BASIC
dc.subject	BELIEFS
dc.subject	BILINGUAL EDUCATION
dc.subject	BIODIVERSITY
dc.subject	BRIDGE
dc.subject	CITIZENS
dc.subject	CITIZENSHIP
dc.subject	CLIMATE CHANGE
dc.subject	COMMUNITIES OF ORIGIN
dc.subject	CULTURAL ATTRIBUTES
dc.subject	CULTURAL BACKGROUND
dc.subject	CULTURAL CENTERS
dc.subject	CULTURAL CONTEXT
dc.subject	CULTURAL DEVELOPMENT
dc.subject	CULTURAL DIVERSITY
dc.subject	CULTURAL ENVIRONMENT
dc.subject	CULTURAL EXPRESSION
dc.subject	CULTURAL FACTORS
dc.subject	CULTURAL GROUPS
dc.subject	CULTURAL HERITAGES
dc.subject	CULTURAL IDENTITIES
dc.subject	CULTURAL IDENTITY
dc.subject	CULTURAL INSTITUTIONS
dc.subject	CULTURAL POLICIES
dc.subject	CULTURAL PRACTICES
dc.subject	CULTURAL PRODUCTS
dc.subject	CULTURAL RIGHTS
dc.subject	CULTURAL SERVICES
dc.subject	CULTURAL SPECIFICITY
dc.subject	CULTURAL TRADITION
dc.subject	CULTURAL TRADITIONS
dc.subject	CULTURES
dc.subject	CUSTOMARY LAW
dc.subject	CUSTOMS
dc.subject	DANCE
dc.subject	DEMOCRACY
dc.subject	DEVELOPING COUNTRIES
dc.subject	DEVELOPMENT POLICIES
dc.subject	DISADVANTAGED GROUPS
dc.subject	DISCRIMINATION
dc.subject	DISSEMINATION
dc.subject	DIVORCE
dc.subject	DROPOUT
dc.subject	EARLY CHILDHOOD
dc.subject	ECONOMIC OPPORTUNITIES
dc.subject	ECONOMIC POLICIES
dc.subject	EDUCATION REFORM
dc.subject	EDUCATION SYSTEMS
dc.subject	ENABLING ENVIRONMENT
dc.subject	EQUALITY
dc.subject	EQUALITY OF OPPORTUNITY
dc.subject	ETHNIC GROUP
dc.subject	ETHNIC GROUPS
dc.subject	ETHNIC MINORITIES
dc.subject	EXCLUSION
dc.subject	FESTIVALS
dc.subject	FILM
dc.subject	FILMS
dc.subject	FIRST MARRIAGE
dc.subject	FREEDOM OF CHOICE
dc.subject	FUTURE GENERATIONS
dc.subject	GENDER ISSUES
dc.subject	GEOGRAPHY
dc.subject	GOVERNMENT POLICIES
dc.subject	HEALTH CARE
dc.subject	HERITAGE
dc.subject	HOLIDAYS
dc.subject	HOST COUNTRY
dc.subject	HUMAN BEINGS
dc.subject	HUMAN DEVELOPMENT
dc.subject	HUMAN RIGHTS
dc.subject	ILLITERACY
dc.subject	IMMIGRANT
dc.subject	IMMIGRANTS
dc.subject	IMPACT OF MIGRATION
dc.subject	INDIGENOUS COMMUNITIES
dc.subject	INDIGENOUS GROUPS
dc.subject	INDIGENOUS LANGUAGES
dc.subject	INDIGENOUS PEOPLE
dc.subject	INDIGENOUS PEOPLES
dc.subject	INDIGENOUS POPULATIONS
dc.subject	INDIVIDUAL RIGHTS
dc.subject	INEQUITIES
dc.subject	INFERENCE
dc.subject	INSTITUTIONAL MECHANISMS
dc.subject	INTERNAL MIGRATIONS
dc.subject	INTERNATIONAL CONVENTION
dc.subject	INTERNATIONAL COVENANT
dc.subject	INTERNATIONAL HUMAN RIGHTS
dc.subject	INTERNATIONAL TREATIES
dc.subject	JOBS
dc.subject	LABOR MARKET
dc.subject	LABOR MARKETS
dc.subject	LAND OWNERSHIP
dc.subject	LANGUAGES
dc.subject	LARGE POPULATION
dc.subject	LEARNING
dc.subject	LEGAL PROTECTION
dc.subject	LEGAL STATUS
dc.subject	LEGISLATION
dc.subject	LEGISLATIVE CHANGES
dc.subject	LIFESTYLES
dc.subject	LINGUISTIC MINORITIES
dc.subject	LITERATURE
dc.subject	LIVING STANDARDS
dc.subject	LOCAL AUTHORITIES
dc.subject	LOCAL COMMUNITIES
dc.subject	LOCAL CULTURE
dc.subject	LOCAL CULTURES
dc.subject	LOCAL DEVELOPMENT
dc.subject	LOCAL GOVERNMENTS
dc.subject	LOCAL LANGUAGES
dc.subject	MAJORITY OF CHILDREN
dc.subject	MIGRANT POPULATIONS
dc.subject	MIGRANT WORKERS
dc.subject	MIGRATION
dc.subject	MINING
dc.subject	MINISTRY OF EDUCATION
dc.subject	MINORITY
dc.subject	MINORITY LANGUAGES
dc.subject	MOTHER
dc.subject	MULTICULTURALISM
dc.subject	MUSIC
dc.subject	NATIONAL BORDERS
dc.subject	NATIONAL CULTURE
dc.subject	NATIONAL GOVERNMENTS
dc.subject	NATIONAL IDENTITIES
dc.subject	NATIONAL INTEREST
dc.subject	NATIONAL LEVEL
dc.subject	NATIONAL RESOURCES
dc.subject	NATIONALISM
dc.subject	NATURAL RESOURCES
dc.subject	NUMBER OF INTERNATIONAL MIGRANTS
dc.subject	OFFICIAL LANGUAGE
dc.subject	OPEN SOCIETY
dc.subject	PERCEPTION
dc.subject	PHILOSOPHY
dc.subject	POLICY CONCERN
dc.subject	POLICY DEVELOPMENT
dc.subject	POLICY MAKERS
dc.subject	POLITICAL PARTICIPATION
dc.subject	POLITICAL PROCESS
dc.subject	POLITICAL RIGHTS
dc.subject	POLYGAMY
dc.subject	POPULATION GROWTH
dc.subject	POPULATION MOVEMENT
dc.subject	PRIMARY EDUCATION
dc.subject	PROGRESS
dc.subject	PUBLIC LIFE
dc.subject	PUBLIC POLICY
dc.subject	PUBLIC SERVICES
dc.subject	PUBLIC SPHERE
dc.subject	QUALITY EDUCATION
dc.subject	RACIAL DISCRIMINATION
dc.subject	RADIO
dc.subject	READING
dc.subject	REFUGEES
dc.subject	RELIGIOUS BELIEFS
dc.subject	RELIGIOUS GROUPS
dc.subject	RELIGIOUS INSTITUTIONS
dc.subject	RELIGIOUS LEADERS
dc.subject	RESPECT
dc.subject	RIGHTS AGENDA
dc.subject	RIGHTS OF PERSONS
dc.subject	RITUALS
dc.subject	RURAL AREAS
dc.subject	SANITATION
dc.subject	SCHOOL CURRICULUM
dc.subject	SCHOOLS
dc.subject	SECONDARY LEVELS OF EDUCATION
dc.subject	SECONDARY SCHOOL
dc.subject	SECONDARY SCHOOL ENROLLMENTS
dc.subject	SECONDARY SCHOOLS
dc.subject	SENSITIVE POLICIES
dc.subject	SERVICE DELIVERY
dc.subject	SOCIAL AFFAIRS
dc.subject	SOCIAL CAPITAL
dc.subject	SOCIAL CHANGE
dc.subject	SOCIAL COHESION
dc.subject	SOCIAL CONDITIONS
dc.subject	SOCIAL DEVELOPMENT
dc.subject	SOCIAL DIMENSIONS
dc.subject	SOCIAL INCLUSION
dc.subject	SOCIAL INTEGRATION
dc.subject	SOCIAL INTERACTIONS
dc.subject	SOCIAL INVESTMENT
dc.subject	SOCIAL INVESTMENTS
dc.subject	SOCIAL JUSTICE
dc.subject	SOCIAL LIFE
dc.subject	SOCIAL POLICIES
dc.subject	SOCIAL POLICY
dc.subject	SOCIAL PRACTICES
dc.subject	SOCIAL SERVICE
dc.subject	SOCIAL STRUCTURE
dc.subject	SOCIALIZATION
dc.subject	SOCIETAL GOALS
dc.subject	SOCIETIES
dc.subject	SOCIOECONOMIC STATUS
dc.subject	STATISTICAL DATA
dc.subject	STEREOTYPING
dc.subject	STONE
dc.subject	SUBCULTURE
dc.subject	SUBCULTURES
dc.subject	TELEVISION
dc.subject	TOLERANCE
dc.subject	TRADITION
dc.subject	TRADITIONS
dc.subject	TRANSPORTATION
dc.subject	TREATY
dc.subject	UNIVERSAL HUMAN RIGHTS
dc.subject	URBAN AREAS
dc.subject	URBAN CENTERS
dc.subject	URBAN MIGRATION
dc.subject	VICIOUS CYCLE
dc.subject	VICTIMS
dc.subject	VIOLENCE
dc.subject	VULNERABILITY
dc.subject	WAR
dc.subject	WARS
dc.subject	WOMAN
dc.subject	WORLD HEALTH ORGANIZATION
dc.subject	WORLD POPULATION
dc.subject	WORLD POPULATION GROWTH
dc.subject	YOUNG PEOPLE
dc.title	Delivering Services in Multicultural Societies
dc.type	Publications & Research :: Publication
dc.type	Publications & Research :: Publication