The Market for Remittance Services
            in the Czech Republic : Outcomes of a Survey among Migrants

Nicolì, Marco; Corazza, Carlo

dc.creator	Nicolì, Marco
dc.creator	Corazza, Carlo
dc.date	2012-03-19T09:35:36Z
dc.date	2012-03-19T09:35:36Z
dc.date	2010
dc.date.accessioned	2023-02-17T20:37:49Z
dc.date.available	2023-02-17T20:37:49Z
dc.identifier	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333037_20101116004008
dc.identifier	978-0-8213-8585-2
dc.identifier	http://hdl.handle.net/10986/2521
dc.identifier.uri	http://localhost:8080/xmlui/handle/CUHPOERS/242947
dc.description	This survey was conducted by the World Bank Payment Systems Development Group, at the request of the Ministry of Finance of the Czech Republic, as a follow up to the World Bank-led mission that visited the country in 2008 to assess the market for remittances. This survey aims at analyzing the main characteristics of the market for remittances in the Czech Republic and should serve as a guide for both public authorities and the private sector in identifying possible actions to improve the efficiency of the market. A total of 880 migrants from eight different nationalities were interviewed during the summer of 2009 in Prague. The nationalities selected represent the largest and most important migrant communities in the country: China, Moldova, Mongolia, Poland, the Russian Federation, the Slovak Republic, Ukraine, and Vietnam. The following main findings can be extracted from the analysis of the survey's outcomes: i) a low level of transparency and consumer protection can be observed in the market for remittances in the Czech Republic. Senders are often not provided with all the relevant information by the Remittance Service Provider (RSP) at the moment of the transaction; ii) the lack of transparency is confirmed by the analysis of the cost as perceived by the interviewees, who do not generally consider the margin applied by the RSP as a price component. As a result, remittance senders are in general not aware of the actual cost that they are paying for the service; and iii) the market is dominated by Money Transfer Operators (MTOs) and, in particular, some MTOs hold the great majority of the market shares.
dc.language	English
dc.publisher	World Bank
dc.relation	World Bank Study
dc.rights	CC BY 3.0 IGO
dc.rights	http://creativecommons.org/licenses/by/3.0/igo
dc.rights	World Bank
dc.subject	ACCESS POINTS
dc.subject	ACCESS TO BANK
dc.subject	ACCESS TO BANK ACCOUNTS
dc.subject	ACTUAL COST
dc.subject	ACTUAL COSTS
dc.subject	ADVERTISEMENT
dc.subject	ADVERTISEMENTS
dc.subject	ANNUAL INCOME
dc.subject	ANNUAL INCOMES
dc.subject	ANTI-MONEY LAUNDERING
dc.subject	ATM
dc.subject	BANK ACCOUNT
dc.subject	BANK ACCOUNTS
dc.subject	BANK BRANCHES
dc.subject	BANK PAYMENT
dc.subject	BANK PAYMENTS
dc.subject	BANK TRANSFERS
dc.subject	BANKING SERVICES
dc.subject	BANKS
dc.subject	BARRIERS TO ENTRY
dc.subject	BENEFICIARIES
dc.subject	BEST PRACTICES
dc.subject	BORDER PAYMENTS
dc.subject	BUS DRIVERS
dc.subject	BUSINESS OPPORTUNITIES
dc.subject	CASH FLOWS
dc.subject	CASH WITHDRAWAL
dc.subject	CHECKING ACCOUNT
dc.subject	CLEARING HOUSE
dc.subject	CLEARING HOUSES
dc.subject	COMMERCIAL BANK
dc.subject	COMMERCIAL BANK BRANCHES
dc.subject	COMMERCIAL BANKS
dc.subject	COMPETITIVE MARKET
dc.subject	COMPETITIVE MARKETS
dc.subject	CONSULAR OFFICES
dc.subject	CONSULTING FIRM
dc.subject	CONSUMER
dc.subject	CONSUMER COMPLAINTS
dc.subject	CONSUMER PROTECTION
dc.subject	CONSUMERS
dc.subject	COOPERATIVES
dc.subject	COUNTRIES OF ORIGIN
dc.subject	COUNTRY OF ORIGIN
dc.subject	CREDIT CARDS
dc.subject	CREDIT UNIONS
dc.subject	CROSS BORDER
dc.subject	CURRENCY
dc.subject	CURRENCY EXCHANGE
dc.subject	CUSTOMER SATISFACTION
dc.subject	DAILY EXPENSES
dc.subject	DEBIT CARDS
dc.subject	DEPOSIT
dc.subject	DEPOSIT ACCOUNTS
dc.subject	DEVELOPING COUNTRIES
dc.subject	DIRECT DEPOSIT
dc.subject	DIRECT DEPOSITS
dc.subject	DISBURSEMENT
dc.subject	EFFICIENT MARKET
dc.subject	EMIGRATION
dc.subject	EMPLOYEE
dc.subject	EXCHANGE RATE
dc.subject	FAMILIES
dc.subject	FINANCE KNOWLEDGE
dc.subject	FINANCIAL INSTITUTIONS
dc.subject	FINANCIAL INTERMEDIARIES
dc.subject	FINANCIAL LITERACY
dc.subject	FINANCIAL LITERACY CAMPAIGNS
dc.subject	FINANCIAL LITERACY PROGRAMS
dc.subject	FINANCIAL PRODUCTS
dc.subject	FINANCIAL SECTOR
dc.subject	FINANCIAL SERVICES
dc.subject	FLOW OF MONEY
dc.subject	FOREIGN CURRENCY
dc.subject	FOREIGN EXCHANGE
dc.subject	FOREIGN EXCHANGE BUREAUS
dc.subject	FOREIGN EXCHANGE RATE
dc.subject	FRAUD
dc.subject	GENDER
dc.subject	HOLDING
dc.subject	HOME COUNTRIES
dc.subject	HOME COUNTRY
dc.subject	HOME CURRENCY
dc.subject	HOUSEWIFE
dc.subject	HOUSING
dc.subject	ID
dc.subject	ILLEGAL IMMIGRATION
dc.subject	ILLEGAL MIGRATION
dc.subject	INCOME
dc.subject	INFORMAL CHANNELS
dc.subject	INFORMAL TRANSFER
dc.subject	INFORMATION DISCLOSURE
dc.subject	INFORMED CHOICES
dc.subject	INITIAL INVESTMENTS
dc.subject	INSTRUMENT
dc.subject	INSURANCE
dc.subject	INSURANCES
dc.subject	INTERNATIONAL BANK
dc.subject	INTERNATIONAL REMITTANCE
dc.subject	INTERNATIONAL STANDARDS
dc.subject	LACK OF COMPETITION
dc.subject	LACK OF TRANSPARENCY
dc.subject	LANGUAGE BARRIERS
dc.subject	LEGAL MIGRANTS
dc.subject	LEGAL SYSTEM
dc.subject	LOCAL CURRENCY
dc.subject	LOW COST
dc.subject	LOW COSTS
dc.subject	MARKET CONDITIONS
dc.subject	MARKET PLAYERS
dc.subject	MARKET SHARE
dc.subject	MARKET SHARES
dc.subject	MARKET STRUCTURE
dc.subject	MARKETING
dc.subject	MARKETING STRATEGIES
dc.subject	MIGRANT ASSOCIATIONS
dc.subject	MIGRANT COMMUNITIES
dc.subject	MIGRANT WORKERS
dc.subject	MIGRANTS
dc.subject	MOBILE PHONE
dc.subject	MONEY TRANSFER
dc.subject	MONEY TRANSFER OPERATOR
dc.subject	MONEY TRANSFER OPERATORS
dc.subject	MORTGAGE
dc.subject	MORTGAGE PAYMENTS
dc.subject	NATIONAL BANK
dc.subject	NEWSPAPER ADVERTISEMENT
dc.subject	PAYMENT SERVICES
dc.subject	PAYMENT SYSTEM
dc.subject	PAYMENT SYSTEMS
dc.subject	PAYMENTS INFRASTRUCTURE
dc.subject	PAYMENTS INFRASTRUCTURES
dc.subject	PAYMENTS SYSTEM DEVELOPMENT
dc.subject	PERMANENT RESIDENTS
dc.subject	POST OFFICE
dc.subject	POST OFFICE NETWORK
dc.subject	POST OFFICES
dc.subject	POSTAL SERVICE
dc.subject	POSTAL SERVICES
dc.subject	PUBLIC POLICY
dc.subject	QUESTIONNAIRE
dc.subject	QUESTIONNAIRES
dc.subject	REAL ESTATE
dc.subject	REFUGEE
dc.subject	REGULATORY FRAMEWORK
dc.subject	REMITTANCE
dc.subject	REMITTANCE CORRIDORS
dc.subject	REMITTANCE FLOWS
dc.subject	REMITTANCE INDUSTRY
dc.subject	REMITTANCE SENDING
dc.subject	REMITTANCE SENDING COUNTRIES
dc.subject	REMITTANCE SERVICE
dc.subject	REMITTANCE SERVICE PROVIDERS
dc.subject	REMITTANCE SERVICES
dc.subject	REMITTANCE SYSTEMS
dc.subject	REMITTANCE TRANSFER
dc.subject	REMITTANCE TRANSFERS
dc.subject	REMITTANCES
dc.subject	REPO
dc.subject	REPO RATE
dc.subject	RESUME
dc.subject	RISK MANAGEMENT
dc.subject	SALARY
dc.subject	SAVINGS
dc.subject	SAVINGS ACCOUNT
dc.subject	SEND MONEY
dc.subject	SEND MONEY HOME
dc.subject	SEND REMITTANCES
dc.subject	SENIOR
dc.subject	SOCIAL NETWORKS
dc.subject	SPECIFIC REMITTANCE
dc.subject	SPEED OF TRANSFER
dc.subject	SUBSIDIARY
dc.subject	TOTAL COST
dc.subject	TRANSACTION
dc.subject	TRANSFER METHOD
dc.subject	TRANSFER METHODS
dc.subject	TRANSFER MONEY
dc.subject	TRANSPARENCY
dc.subject	TYPE OF WORK
dc.subject	UNEMPLOYED
dc.subject	UNEMPLOYMENT
dc.subject	UNION
dc.subject	USERS OF REMITTANCE
dc.subject	WIRE TRANSFERS
dc.subject	WITHDRAWAL
dc.subject	WORTH
dc.title	The Market for Remittance Services in the Czech Republic : Outcomes of a Survey among Migrants
dc.type	Publications & Research :: Publication
dc.type	Publications & Research :: Publication
dc.coverage	Europe and Central Asia
dc.coverage	Europe
dc.coverage	Eastern Europe
dc.coverage	Czech Republic