Is the Red Line really that bad? : an assessment of the actual and perceived service provided by the MBTA's Red Line

Saponaro, Anthony M

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1984.

MICROFICHE COPY AVAILABLE IN ARCHIVES AND DEWEY.

Includes bibliographical references.

by Anthony Michael Saponaro.

M.S.

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